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-   -   anybody still not have the code? (http://www.sonicyouth.com/gossip/showthread.php?t=30771)

pantophobia 04.28.2009 09:54 AM

anybody still not have the code?
 
i pre-ordered yesterday both the cd and vinyl, got confirmation of sale from pay pal, and no code

sent an email to matador, no responce yet

who else has had problems

duderanchnurse 04.28.2009 09:58 AM

exactly the same here
that's why i create so many topics :d

pantophobia 04.28.2009 10:00 AM

well, those are quickly turning into review threads

and any troubleshooting advice can get overlooked

noisereductions 04.28.2009 10:10 AM

I dnt have the code yet.

duderanchnurse 04.28.2009 10:13 AM

CAN SOMEBODY WITH A CODE GIVE IT TO US ? (pm)
:)

Sonic Youth 37 04.28.2009 10:15 AM

Doesn't work that way.

duderanchnurse 04.28.2009 10:16 AM

i know
that's why i put a :)

Sonic Youth 37 04.28.2009 10:19 AM

Hopefully the problem will be solved post-haste. I had a problem with my account, but it because my browser screwed up the create password field and left it blank, then the Matador people sent me a password in day or two.

patrickamory 04.28.2009 10:26 AM

Hi guys -

First, did you order directly from Matador, or from a third-party source like Insound?

Second, if directly from Matador, did you use a credit card directly, or did you pay via PayPal? We've been having a bit of a bug with the lattter - will be resolved very shortly for future charges, but the email with codes didn't go out automatically for the initial batch of PayPal orders. We're sending those out manually now.

For those of you in the second group, you should be receiving your codes in the next 15 minutes. If you don't, please email Dean Bein: dean@matadordirect.com

Thanks for your patience -
Patrick / Matador

SpectralJulianIsNotDead 04.28.2009 10:28 AM

I ordered with paypal, thanks for the update. Will it come to my email address for my paypal or that I signed up for the matador store with?

duderanchnurse 04.28.2009 10:30 AM

cool patrick!!!
thx very much

SpectralJulianIsNotDead 04.28.2009 10:59 AM

Still haven't got it. Emailed Dean

duderanchnurse 04.28.2009 11:03 AM

toulousan minutes...

pantophobia 04.28.2009 11:09 AM

Quote:

Originally Posted by patrickamory
Second, if directly from Matador, did you use a credit card directly, or did you pay via PayPal? We've been having a bit of a bug with the lattter - will be resolved very shortly for future charges, but the email with codes didn't go out automatically for the initial batch of PayPal orders. We're sending those out manually now.


Thanks for your patience -
Patrick / Matador


i had a shudder when i looked at choosing credit card or pay pal, and now i know why, argh i should have trusted my first instinct

thanks Patrick

stophereyes 04.28.2009 11:11 AM

I ordered with credit card, and I don't have it either.

duderanchnurse 04.28.2009 11:13 AM

emailed dean
haven't got it either
seems it will be 15 hours and not minutes
:o :o :o :o

krastian 04.28.2009 11:14 AM

All I did was type in my email login and the password I picked when I ordered the album....I used a credit card.

duderanchnurse 04.28.2009 11:16 AM

patrick, patience isn't a word than can be used during a leak day ;)

SpectralJulianIsNotDead 04.28.2009 11:27 AM

Hmmm I'm gonna go have lunch, hopefully when I get back I'll have the code

noisereductions 04.28.2009 11:31 AM

funny how nobody from Universal ever hung out on the board.


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